About

Rui Ramos

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Versatile Engineering Manager with a robust IT background, excelling in crafting innovative solutions from High-Performance Computing to Cloud-based architectures and Data-centric services.

1. Senior Engineering Manager

   Jul 2024 / Present

   Five9

   Managed two high-performing Data teams focused on developing streaming solutions for Reporting. Real-time agent activity, implementing multichannel features to enhance customer experience (CX) and delivering advanced reporting capabilities for Five9 VCC Voice product.
2. Senior Engineering Manager

   Feb 2023 / Aug 2024

   FARFETCH

   As a seasoned Senior Engineering Manager, I have spearheaded a mission-oriented cluster focused on advancing Data Products and ensuring excellence in Backend and Frontend services to fortify the Farfetch Platform ecosystem. This mission involves improving the utilization of data while guaranteeing the reliability and governance of the Data Lake.
3. Engineering Manager

   Feb 2021 / Jun 2023

   FARFETCH

   As an accomplished Engineering Manager, I have overseen a cluster of four teams, each with heterogeneous roles, specializing in the development of Data Products and Backend services crucial to the Farfetch Platform.
4. Invited Professor

   2018-2022 Seasonal

   ESCE-IPVC

   As an Invited Professor at ESCE-IPVC, I bring extensive expertise to the post-graduation program in Digital Marketing, specializing in the domain of Digital Analytics.
5. Lead Big Data Engineer

   Jan 2018 / Feb 2021

   FARFETCH

   As a Lead Data Engineer, I have spearheaded a dynamic Big Data team focused on developing cutting-edge Data Products within a Cloudera Cluster environment. Our work revolves around harnessing the power of key services such as Spark, Hive, Hbase, HDFS, and Flume to drive innovative solutions and actionable insights.
6. Systems Administrator

   Mar 2009 / Jan 2016

   U.PORTO

   As a dedicated Systems Administrator, I have played a pivotal role within the Administration and Computational Unit at the Rectory of the University of Porto. In this dynamic role, I have been responsible for overseeing and managing a comprehensive suite of central services crucial to the university's operations. Spearheaded the management of core central services, including DNS, Mail, Identity Management, eLearning platforms, HPC/Grid Cloud, Digital Repositories, Storage and Servers.
7. HPC & Grid Computing Specialist

   Mar 2006 / Mar 2009

   U.PORTO

   As a seasoned HPC & Grid Computing Specialist, I bring a wealth of expertise in the development and administration of cutting-edge computational services based on GRID technology.